All of our workshops can be delivered in-house and can be tailored to your organisation’s needs. If you are interested in a specific topic area you can browse for a workshop using the categories below or contact us for further information.

Understanding people to improve performance (DiSC)

Understanding basic principles of how people communicate at work is a key performance improvement strategy. People have preferred systems of communication and interaction and in this interactive workshop we will show you a simple model (DiSC) that helps individuals and teams understand themselves and others better. This workshop is lively and will blend learning with interesting case studies giving you a proven tool to improve your performance.

Click here to download course outline [back to top]

Productivity and Time Management

This one day productivity and time management workshop will help you plan your day, work towards your goals, prioritise your workload and start you on the road to becoming more effective. Through use of a multi featured personal organiser (paper diary), practical exercises, and group discussions we will show you how to get on top of your workload, improve your time management skills to achieve more in your work and personal life. Acorn supplies a professional planning diary for all participants to keep.

Click here to download course outline [back to top]

Selection Criteria and Interview Skills

Applying for jobs can be a stressful experience for most people. This practical one day workshop will help you confidently answer selection criteria and undertake job interviews.Attendees will examine staff selection criteria in order to understand and define the tasks and information required by them. In the afternoon session attendees will have the opportunity to understand the interview process by acting as both the applicant and interview board member.

Click here to download course outline [back to top]

Conflict Resolution

Conflict can actually be a positive tool for growth if you know how to manage it positively. This one day workshop will benefit you by helping you; understand conflict, identify the stages of conflict, use LECSR to resolve conflict, identify other ways of resolving conflict and develop the personal skills necessary to resolve conflict.

Click here to download course outline [back to top]

Develop Unlimited Confidence

Confidence is the world’s most sought after personality trait, but no one really knows how to get it, or on days that they have confidence, how they can hold onto it.

Topics covered include:

  • Identify areas where they can build their confidence
  • Learn how to turn self doubt and negative self talk into self belief and positive thinking
  • Stop the cycle of excuses
  • Improve productivity by improving their self perception
  • Attend this workshop to find your inner strength and let it loose on the world

Click here to download course outline [back to top]

Assertiveness in the APS Environment

Do you sometimes feel that you are invisible? Do you try to be assertive but somehow, despite your best intentions, you come across as being aggressive or even submissive. Being assertive is a valuable career asset for everyone. This one day workshop will build your knowledge and introduce a number of skills to assist you in communicating effectively, professionally and with appropriate assertiveness.

Click here to download course outline [back to top]

Emotional Intelligence

This workshop is for professionals motivated to achieve success in business and more effectively integrate work and life more effectively. Attending this workshop will ensure that those who want to become star performers improve their performance and leadership effectiveness to shine from the inside out. Participants will learn about the nature of Emotional Intelligence, its application at work and how to develop competencies by building emotional abilities where they are lacking.

Topics covered include:

  • Complete an online assessment to discover their current competencies and where they might improve
  • Are entitled to follow up phone or online session to help achieve prescribed goals

Click here to download course outline [back to top]

Stress Relief and Stress Reduction in the APS

This one day workshop will help you identify your personal stressors and will explore ways to manage and prevent stress.

Topics covered include:

  • Defining stress
  • The causes and costs of stress
  • Holmes-Rahe stress inventory
  • Relaxation techniques

Click here to download course outline [back to top]

Train the Trainer

This one day workshop is designed for staff who have little or no experience in the delivery of training or who would simply like a refresher. Emphasis will be placed on practical skills, for example, planning a session using interactive training activities and faciliator techniques to encourage learners. Perticipants will need to bring a two minute training session with them to work on during the practical session.

Click here to download course outline [back to top]

Understanding Your Personality Type Using MBTI

Understanding the MBTI instrument type is self-affirming and enhances cooperation and productivity. It is not a tool that ‘boxes’ you, rather it is a tool to help you understand your preferences, and others, in the areas of leisure, employment and relationships. It is an aid in better understanding and appreciating those who differ from you in both your personal and professional lives, particularly in the context of your work team.

Click here to download course outline [back to top]

Time Management

A large number of people are inefficient at work – failing to plan their day, work towards goals, prioritise their tasks or delegate. Poor time management can lead to underachievement, missed deadlines, frustrated team members and annoyed managers. Through practical exercises, videos and group discussions we will show you how to get on top of your workload and achieve more in your work and personal life.

Topics covered include:

  • Handle interruptions
  • Use manual planning systems such as diaries or organisers more effectively
  • Approach personal organisation with a positive attitude

Click here to download course outline [back to top]

Innovation Skills for the Public Service

This one day ‘hands-on’ ‘minds-on’ workshop for leaders, presented by Dr Irena Yashin-Shaw, will show you how to take or administer ‘baby steps’ to innovation. This workshop uses many examples of real innovations within the public sector that have achieved this.

Topics covered include:

  • Techniques to generate ideas
  • Explore emerging solutions
  • Evaluate potential outcomes
  • Think strategically
  • Develop a mindset of innovation
  • Initiate & sustain evolutionary innovation
  • Help create a climate of innovation

Click here to download course outline [back to top]

Other Courses you may find of interest

Courses from our other subject areas may also be of interest to those wanting to improve their work performance or career progression prospects. Consider these examples from our other course areas:

Writing Skills Courses

Write to Succeed

Write to Succeed teaches writers simple techniques for writing clearer, more convincing, and professional letters, reports, and emails.

Click here to download course outline [back to top]

Management and Leadership Courses

The New Supervisor

This workshop is for people new to the role of supervisor.

Click here to download course outline [back to top]